Shipping policy

SHIPPING POLICY

Navinium Finds

Last updated: October 11, 2026

Thank you for shopping at Navinium Finds. This Shipping Policy explains how we process, ship, and deliver orders placed through our online store.

1. SHIPPING DESTINATIONS

We currently offer shipping to eligible addresses within the contiguous United States (the 48 adjoining states).

At this time, we only offer standard shipping to contiguous United States. Please check your State / Area / Region before checkout.

Shipping availability may vary depending on the product, supplier, warehouse, and destination address. Please confirm that your address is eligible for delivery before placing an order.

2. ORDER PROCESSING TIME

Orders are generally processed within 1–3 business days after payment confirmation.

Processing times may be longer during holidays, peak shopping seasons, promotional periods, or when products require additional supplier processing.

Business days exclude weekends and public holidays. Processing time is separate from shipping and delivery time.

3. SHIPPING RATES AND COSTS

We offer free shipping on all eligible orders.

The prices displayed on our website include the shipping costs, so customers do not pay an additional shipping fee at checkout for eligible deliveries.

Product prices may vary depending on factors such as product size, weight, supplier, fulfillment location, and shipping costs.

If an order contains multiple products, items may be shipped separately depending on supplier and warehouse availability. There will be no additional shipping charge for eligible deliveries beyond the prices and charges disclosed at checkout.

Any applicable taxes or other charges will be displayed at checkout where required by law.

We reserve the right to update product prices and shipping arrangements for future orders without affecting orders already accepted, except as permitted by applicable law.

4. ESTIMATED DELIVERY TIMES

Delivery times depend on product availability, warehouse location, shipping method, carrier operations, and destination.

For planning purposes, estimated delivery times after dispatch may generally fall within the following ranges:

· Products shipped from US warehouses: approximately 3–7 business days.

· Products shipped from international warehouses: approximately 7–20 business days or longer.

These are estimates, not guaranteed delivery dates. Actual delivery times may vary, and some products may have different delivery estimates.

Please check the delivery information displayed on the product page or at checkout where available.

5. ORDER TRACKING

When tracking information is available, we will provide it by email or through the order status page.

Tracking updates may take several business days to appear after an order has been dispatched.

If your tracking information has not updated for an extended period or you have concerns about your delivery, please contact our customer support team with your order number.

6. SPLIT SHIPMENTS

If your order contains multiple products, the items may be shipped separately because they may come from different suppliers or warehouses.

You may receive separate tracking numbers and deliveries for items purchased in the same order.

Separate shipments do not necessarily mean that there is a problem with your order.

7. SHIPPING DELAYS

Although we make reasonable efforts to fulfill orders promptly, delays may occur because of:

· Carrier delays or transportation disruptions.

· Severe weather or natural events.

· Public holidays and peak shopping seasons.

· Customs processing for international shipments.

· Supplier or warehouse processing delays.

· Incorrect or incomplete shipping information.

We will make reasonable efforts to assist customers when shipping problems arise. We cannot guarantee that every order will arrive within the estimated delivery window.

Nothing in this section limits any rights or remedies available to customers under applicable law.

8. INCORRECT SHIPPING ADDRESSES

Customers are responsible for providing accurate and complete shipping information at checkout.

If you notice an error in your shipping address, contact us as soon as possible. We cannot guarantee that an address can be changed after an order has been processed or dispatched.

Additional shipping charges may apply when a carrier permits an address correction or reshipment, subject to applicable law and the circumstances of the order.

9. LOST, DAMAGED, OR MISSING PACKAGES

If your order appears lost, arrives damaged, or is marked as delivered but cannot be located, please contact us with your order number and relevant tracking information.

We will review the circumstances and work with the appropriate shipping carrier or fulfillment partner to investigate.

Where appropriate and required, we will provide a replacement, refund, or other resolution in accordance with our policies and applicable law.

Please retain photographs of damaged products and packaging when possible, as these may help us investigate your claim.

10. CUSTOMS, DUTIES, AND TAXES

For orders fulfilled from outside the United States, customs duties, import taxes, or other charges may apply depending on the shipment and applicable law.

Any additional charges and responsibility for payment will be determined by applicable law and the shipping terms for the order. Where such charges are not included in the checkout total, customers may be responsible for paying them upon delivery.

We recommend reviewing any applicable charges before accepting an international shipment.

11. ORDER CANCELLATIONS

If you need to cancel an order, contact us as soon as possible after placing it.

We will make reasonable efforts to accommodate cancellation requests before fulfillment or dispatch. However, cancellation may not be possible once an order has been processed or shipped.

Any approved cancellation and refund will be handled in accordance with our Terms of Service, Return and Refund Policy, and applicable law.

12. RETURNS AND REFUNDS

Shipping and delivery matters are separate from product returns and refunds.

For information about return eligibility, return shipping costs, defective or incorrect items, and refund procedures, please review our Return and Refund Policy.

Please contact us before sending any item back. Do not ship products to an address that has not been authorized by our customer support team.